Medical Office Assistant + Internship
34-Week Medical Office Assistant + Internship Program in Windsor, ON
Medical Office Assistants (MOA) are relied upon by physicians, medical staff, and patients to keep office operations running smoothly. In addition to performing administrative and supportive functions, they must know medical terminology and be familiar with various medical procedures and healthcare business practices. They often assist physicians by preparing treatment rooms for clinical examinations, help with medical procedures, take vital signs, and provide pre-emptive care.
MOAs are the first point of contact for a physician’s office, medical clinic, hospital, diagnostic centre, or health care agency. They welcome patients to a physician’s office, answer the phones, schedule appointments, assist with submitting prescriptions, referrals, and handle insurance forms, claims, and handle drug manufacturer calls.
The best way to see if CCHST is the right fit for you is to get a Personalized Information Session. You can meet with an Admissions Adviser who will go through any questions you might have. Get more info.
Registered Career College
Canadian College of Health Science and Technology is a Career College (CC) registered under the CCA 2005 and is a member of the National Association of Career Colleges (NACC).
Request More Info
Job Market
Potential Career Paths After Completing the Program
- Medical Office Assistant
- Medical Billing Clerk
- Medical Secretary
- Ward Secretary
- Medical Booking Clerk
Salary Infomation
Medical Office Assistants can make on average
$20 - $26/hr
source: https://www.jobbank.gc.ca/
Becoming a Qualified Medical Office Assistant
As a student in this program, you will gain the essential skills needed to become a Medical Office Assistant:
- Provide new patients with forms and other documents that they must fill out
- File patient forms in the appropriate place after scanning them into our EHR system
- Accept payment for co-pays and other fees required prior to services being rendered
- Verify insurance information over the phone when the patient makes the appointment, then again upon patient’s arrival
- Schedule the next appointments prior to patients leaving the office
Practical “On-The-Job” Training
We believe in learning by doing. That’s why our Medical Office Assistant + Internship program emphasizes practical, hands-on training that allows you to apply your knowledge in real-world settings. During your internship, you’ll gain valuable skills and build the confidence needed to excel in your chosen field.
Admission Requirements
- Candidates must submit a copy of their Secondary School Diploma (OSSD, GED, or better), if this is not available they will be required to pass the Scholastic Level Exam (SLE).
- Candidates must also submit a Pre-Admission Medical Report and Immunizations may be required for practicum
Program Outline
Intro to Computers & Microsoft Office
This module will provide students with an overview of computer applications, the Windows operating system and the Microsoft Office Suite including Word, Excel, PowerPoint and Outlook. Students will develop the professional skills needed in modern business world through a series of projects and simulations in an interactive digital environment.
Business Communications & Interpersonal Skills
This module will provide students the tools to develop business English and interpersonal communication skills necessary to function in the modern business setting. In addition, this module provides a review of English grammar, sentence structure and punctuation as they apply to business communications. Students will develop effective interpersonal communication skills for managing personal and working relationships. The importance of diversity inclusion and teamwork will also be explored.
Introduction to Medical Office Assisting
This module provides students with the fundamentals of a Medical Office Assistant. Students will learn about the career opportunities, ethical and legal concepts, the history of medicine, patient education, nutrition, health promotion and an overview of Medical Office Assistant management responsibilities.
Medical Terminology, Body Systems & Disease
This module provides students with medical terminology and basic knowledge of the anatomy and physiology of body systems and their associated disorders. Topics covered include medical terminology, the 24 hour clock, normal body system structure and function, recognition of various homeostatic imbalances, common diseases and disorders. Students will gain an in-depth understanding of medical specialties such as pharmacology, oncology, radiology, nuclear medicine and psychiatry.
Administrative Skills & Procedures
This module provides students with the fundamentals of reception procedures, telephone techniques, appointment scheduling, filing reports, documentation, and medical records, and medical billing. Students will be introduced to medical office management software systems and the role of computers in medical practice. Students gain hands-on experience using practice management software. Students are also introduced to basic medical transcription procedures.
Clinical Skills & Procedures
This module provides students with the theory and practice of the clinical procedures that medical assistants perform in a medical office. Students will learn asepsis, infection control, patient assessment, vital signs, assisting with primary physical examinations, review of pharmacology and medications. Students will also learn to assist with specialty examinations, and understanding diagnostic procedures.
Medical Emergencies
This module provides students with a certification in Emergency First Aid and Basic Rescuer (Level C) CPR. Modules are taught by WSIB authorized providers.
Job Search, Interview Skills & Resume Writing
This module will provide students with the skills to prepare for employment, research employment opportunities within their field of study and be successful in their future career. Some of the topics included will be the preparation of a resume, interview and cover letter.
Internship
Students will complete a 100 hour clinical work placement under the direct supervision of a Medical Doctor. Sites include hospitals, physiotherapy/sports medicine, rehab centres, LTC facilities, and other agencies.
This program is approved as a vocational program under the Ontario Career College Act, 2005.
Frequently Asked Questions
What does an assistant medical office professional do?
An assistant medical office professional manages administrative tasks in healthcare settings, including scheduling appointments, maintaining patient records, processing insurance claims, and supporting medical staff.
What career opportunities are available after completing a medical office assistant program?
A medical office assistant career can lead to roles in hospitals, clinics, private practices, and long-term care facilities, where professionals handle administrative and patient support duties.
Why should I choose a medical office assistant program in Ontario?
A medical office assistant program in Ontario prepares students for a growing healthcare industry, offering hands-on training and opportunities to work in diverse medical environments across the province.
Is prior healthcare experience required for a medical office assistant program?
No, prior experience isn’t necessary. The medical office assistant program in Ontario provides comprehensive training in medical terminology, office procedures, and healthcare administration.
What skills will I gain from a medical office assistant career?
A medical office assistant career equips you with skills in patient communication, medical billing, records management, and office administration, making you a valuable asset in any healthcare setting.
Ready to Apply?
Unleash potential with our program. Top instructors & community. Join us today!
Is a Rewarding Career in Healthcare or Business Right For You? Contact Us Today
If you’re interested in learning more about careers in Healthcare or Business and exploring whether CCHST is right for you, click Get Info Button below on this page to receive more information. For immediate questions, call 519-977-1222
